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Terms of Service

1.GENERAL

Welcome to ZXUhome.com. We provide goods and services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement") .We may from time to time change the terms that govern your use of our Site. We may change, move or delete portions of, or may add to, our Site from time to time. Every time you wish to use our site, please check these Terms and Conditions to ensure you understand the terms that apply at that time. ZXUhome.com reserves the right to change this site and these terms and conditions at any time.

Any accessing, browsing, or otherwise using the site indicates your agreement to all the terms and conditions in this Agreement. If you disagree with any part of the Terms then you should discontinue access or use of the Site. Please read this Agreement carefully before proceeding.

Please also read our Privacy Policy regarding personal information provided by you. ZXUhome.com may send email to you for the purpose of advising you of changes or additions to this site, about any of ZXUhome.com's products or services, or fora such other purpose(s) as you agree. You can unsubscribe by using the link from any email newsletter or your personal subscribe setting after logged in.

If you have any query regarding the Conditions or the Data Protection Policies, you may contact us anytime at info@zxuhome.com.

2.USE OF OUR WEBSITE

When you use this website, you agree to the processing of the information and details and you state that all information and details provided are true and correspond to reality. Subject to the terms and conditions of this Agreement, ZXUhome.com hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by ZXUhome.com in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by ZXUhome.com in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by ZXUhome.com in advance. ZXUhome.com reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if ZXUhome.com believes that customer conduct violates applicable law or is harmful to ZXUhome.com's interests.

You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that: (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under local or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties. ZXUhome.com may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and ZXUhome.com has no obligation to investigate the authorization or source of any such access or use of the Site.

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify ZXUhome.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.

In accordance with Customs regulations customers must provide valid and accurate data. All consignee names, address and payers name should be valid. Certain countries request that the consignee submit their ID or passport to clear the package or for payment verification purposes. It is the customers sole responsible for the accuracy of data that they provide to us. Should any information be incorrect and prevent any shipment or deliveries or customs clearance, we will not hold responsible and will not offer any compensation in such cases.

ZXUhome.com will always comply with the law, and we kindly remind users to do the same. As the importer customers are responsible to comply with all laws and regulations in their own countries. Please refer to our privacy policy for more information.

3.DATA & INFORMATION POLICY

When you use this website and place orders through it, you agree to provide us with your email address, postal address and/or other contact details truthfully and exactly. You also agree that we may use this information to contact you in the context of your order if necessary

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.

4.ERRORS

In case you detect that an error occurred when entering your personal data during your registration as a user of this website, you can modify them in the section "My Account". In any case, you will be able to correct errors related to the personal data provided during the purchase process by contacting us, as well as exercising the right of rectification contemplated in our Privacy Policy through ZXUhome.com. This website displays confirmation boxes in various sections of the purchase process that do not allow the order to continue if the information in these sections has not been correctly provided. Also, this website offers details of all the items you have added to your shopping cart during the purchase process.

If you detect an error in your order after the completion of the payment process, you should immediately contact our customer service or email address above to correct the error.

While ZXUhome.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. ZXUhome.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, ZXUhome.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mis-priced, ZXUhome.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

5.INTELLECTUAL PROPERTY AND OWNERSHIP

You recognize and agree that all copyright, registered trademarks and other intellectual property rights on all materials or contents provided as part of the website belong to us at all times or to those who grant us the license for their use. You may use said material only to the extent that we or the usage licensers authorize expressly. This does not prevent you from using this website to the extent necessary to copy the information on your order or contact details.ZXU is a registered trademark, service mark. No use of these marks may be made without the prior written authorization of ZXU, except as necessary to accurately identify the products or services of ZXU.

6.THIRD PARTY LINKS AND RESOURCES

Where our site contains links to other sites and resources provided by third parties (including where our social media sharing plug-ins include links to third party sites), these links are provided for your information only. We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

7. EVENTS BEYOND OUR CONTROL

We will not be liable for any non-compliance or delay in compliance with any of the obligations we assume under a Contract when caused by events that are beyond our reasonable control ("Force Majeure"). Force Majeure shall include any act, event, failure to exercise, omission or accident that is beyond our reasonable control, including, among others, the following:

  • i.Strike, lockout or other forms of protest.
  • ii.Civil unrest, revolt, invasion, terrorist attack or terrorist threat, war (declared or not) or threat or preparation for war.
  • iii.Fire, explosion, storm, flood, earthquake, collapse, epidemic or any other natural disaster.
  • iv.Inability to use trains, ships, aircraft, motorized transport or other means of transport, public or private.
  • v.Inability to use public or private telecommunication systems.
  • vi.Acts, decrees, legislation, regulations or restrictions of any government or public authority.
  • vii.Strike, failure or accident in maritime or river transport, postal transport or any other type of transport.

It shall be understood that our obligations deriving from Contracts are suspended during the period in which Force Majeure remains in effect and we will be given an extension of the period in which to fulfil these obligations by an amount of time equal to the time that the situation of Force Majeure lasted. We will provide all reasonable resources to end the situation of Force Majeure or to find a solution that enables us to fulfil our obligations by virtue of the Contract despite the situation of Force Majeure.

8. LIABILITY AND WAIVING LIABILITY, STATUTORY CONSUMER RIGHTS

Unless otherwise indicated expressly in these Conditions, our liability regarding any product acquired on our website shall be limited strictly to the price of purchase of said product. Notwithstanding the above, our liability shall not be waived nor limited in the following cases:

  • i. in case of death or personal harm caused by our negligence;
  • ii. in case of fraud or fraudulent deceit; or
  • iii. in any case in which it was illegal or illicit to exclude, limit or attempt to exclude or limit our liability.

Not withstanding the paragraph above, and to the extent legally allowed, and unless these Conditions indicate otherwise, we shall not accept any liability for the following losses, regardless of their origin:

  • i. loss of income or sales;
  • ii. operating loss;
  • iii. loss of profits or contracts;
  • iv. loss of forecast savings;
  • v. loss of data; and
  • vi. loss of business or management time.

Due to the open nature of this website and the possibility of errors in storage and transmission of digital information, we do not warrant the accuracy and security of the information transmitted or obtained by means of this website, unless otherwise indicated expressly on this website. All product descriptions, information and materials shown on this website are provided "as is", with no express or implied warranties or conditions of the same, except those legally established. In this sense, if you are contracting as a consumer or user, we are obliged to deliver goods that are in conformity with the Contract, being liable to you for any lack of conformity which exists at the time of delivery. It is understood that the goods are in conformity with the Contract if they: (i) comply with the description given by us and possess the qualities that we have presented in this website; (ii) are fit for the purposes for which goods of this kind are normally used; (iii) show the quality and performance which are normal in goods of the same type and which can reasonably be expected To the extent permitted by law, we exclude all warranties and conditions (whether express or implied), except those that may not be excluded legitimately.

9. APPLICABLE LEGISLATION AND JURISDICTION

The use of our website and the product purchase contracts through said website shall be governed by Hong Kong law. Any controversy that arises or is related to the use of the website or said contracts shall be subject to the non-exclusive jurisdiction of the Hong Kong courts. If you are entering into the contract as a consumer, nothing in this Clause shall affect the statutory rights you have, as recognized in any applicable legislation in this area.